About Us

Since 1994 SmartSource has been providing out-sourced marketing applications and services to corporate customers and the partners who serve them.   Our strategy is to provide the leading edge technologies and support services that enable our customers to improve their marketing activities.  We believe that our clients understand their marketing goals and requirements.  It is our job to understand those requirements and implement technology-based solutions to meet their goals.

Along with a deep understanding of e-marketing automation technologies and systems, we distinguish ourselves in two very important ways:

One, we work very hard at understanding the specific requirements of our customers so that we can say “yes” to their requests. Sometimes this means coming up with creative and unique development solutions. Sometimes this means using our flexibility to provide a feature that others find is difficult or inconvenient to offer.

Two, we combine our customized solutions with an unmatched attention to customer service. Our client services team exists to provide solutions before you know there are problems. Our long term clients have come to depend on their client services representatives to understand their businesses and to provide assistance “above and beyond” what is normally provided by service organizations.

Our company is privately held. Our headquarters are in Burlington, Massachusetts.